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Privacy Policy
This Privacy Policy describes how THEPORT ("we," "us," or "our") collects, uses, stores, and protects the personal information of our users ("you" or "your") when you interact with our website. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information: When you interact with our website, we may collect certain personal information, such as your name, email address, shipping address, and wallet address. This information is necessary for processing your purchases and delivering physical products.
Transaction Data: We collect transaction data related to your purchases, including the details of the products you buy, payment information, and transaction history. Please note that we do not store your credit card or payment details directly. We rely on secure third-party payment processors to handle payment transactions.
Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, referring/exit pages, and operating system. This information helps us analyze trends, administer the website, and improve user experience.
2. How We Use Your Information
To Provide and Improve Our Services: We use your personal information to process your purchases, facilitate shipping, and provide customer support. We may also use your information to improve our website, personalize your user experience, and develop new features and offerings.
Communication: We may use your contact information to communicate with you regarding your purchases, account updates, promotional offers, or important notifications related to our services. You can manage your communication preferences by contacting us or using the provided opt-out options.
Legal Compliance: We may process and disclose your personal information as required by applicable laws, regulations, or legal proceedings. We may also use your information to enforce our terms of service or protect our rights, property, or safety, as well as the rights, property, or safety of others.
3. Information Sharing and Disclosure
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, shipping partners, and customer support platforms. These providers have access to the necessary information to perform their functions but are obligated to maintain the confidentiality and security of your information.
Legal Requirements: We may disclose your personal information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, privacy, safety, or property, as well as those of our users or the public.
4. Security
We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please note that no data transmission or storage method over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. Your Rights
You have the right to access, correct, update, or delete your personal information that we hold. If you wish to exercise any of these rights or have any questions regarding your information, please contact us using the contact information provided below.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take appropriate measures to remove that information from our records.
7. Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your usage of our website. These technologies help us analyze trends, administer the website, track users' movements around the site, and gather demographic information. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect certain features and functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policies of those third parties before providing any personal information.
9. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely dispose of or anonymize your personal information when it is no longer needed for the purposes stated herein.
10. Consent to International Data Transfer
If you access our website from outside the jurisdiction in which our servers are located, your personal information may be transferred to and processed in countries that may have different data protection laws than your country of residence. By using our website or providing us with your personal information, you consent to the transfer, processing, and storage of your information in these countries.
11. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time. Any changes will be effective when we post the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [contact email or address].